Hours of Operation

9:00 AM to 6:30 PM, Monday through Thursday.

9:00 AM to 5:00 PM, Friday.

Weekend Appointments Available.

Fees

Our fees are set on a case-by-case basis. Fees can be flat, hourly, or contingent depending on the type of the case. For instance, we usually handle immigration, bankruptcy, estate planning, real estate, and uncontested family law matters on a flat fee basis. We handle contested or adversarial bankruptcy, contested family law, guardianship and conservatorship matters on hourly fee basis. Some consumer law matters and ALL social security benefits claims are handled on a contingent fee basis.

Consultation Policy**

Initial office consultation for up to one hour: $125.00

Initial e-mail consultation: $125.00

Initial telephone consultation for up to one hour: $125.00

Subsequent consultations: $250.00 per hour

** This consultation policy does not apply to Legal Service Plans or Lawyer Referral Service ("organizations") members. Our firm will continue to offer consultations to these members pursuant to our prior agreements with the organizations.

**Also, this consultation policy does not apply to social security benefits claims and real estate matters. No fee is paid on social security benefits claim unless case is successful. Free initial consultation on real estate matters.

We only accept PayPal, cash, debit card, MasterCard, Visa, or Discover Card for consultations. If you retain our firm within 72 hours of your initial consultation, we will credit your consultation fee towards the overall cost of your case.

For office and telephone consultations, you must call or e-mail our office to schedule your consultation and pay the required fee in advance. You must call or e-mail us to cancel your scheduled office or telephone consultation WITHIN 24 HOURS OF MAKING YOUR APPOINTMENT in order to receive a refund. If you do not call or e-mail us to cancel your scheduled consultation WITHIN 24 HOURS OF MAKING YOUR APPOINTMENT, you will not receive a refund. No payment will be refunded for same day appointment even if the appointment is cancelled.

For e-mail consultation, you must make your payment in advance or send it simultaneously with your consultation e-mail. We will respond within 48 hours of receipt of your payment. Please note that it is your responsibility to provide us with sufficient facts in order for us to suggest appropriate course of action for your case. We will not be sending to you any follow-up e-mail to obtain additional information. You must send to us a cancellation e-mail WITHIN 24 HOURS OF YOUR INITIAL E-MAIL SEEKING A CONSULTATION in order to receive a refund. If you do not send to us a cancellation e-mail WITHIN 24 HOURS OF YOUR INITIAL E-MAIL SEEKING A CONSULTATION, you will not receive a refund. Any request for e-mail consultation sent without the required fee will be ignored.

You can make your payments by using one of the following methods:

* Paying online by clicking on this PayPal link

* By calling our office and making your payment over the phone with debit card, MasterCard, Visa, or Discover Card.

* By faxing your debit/credit card informationto 617-892-4187.

* By e-mailing your debit/credit card information to us.

* By visiting our office and making a cash payment.

Your debit/credit card information must contain the following: reason for your consultation; the type of debit/credit card (i.e., MasterCard, Visa, Discover Card); your debit/credit card number; the expiration date; your name as it appears on the debit/credit card; the three-digit security code on the back of your card; your billing address; signature and date.

Please be advised that by taking advantage of the reduced fees on the initial consultations you acknowledge and agree that our law firm has not undertaken to represent you in the subject of your consultation. Our firm can undertake to represent you only when you and a representative of our firm sign a fee agreement or engagement letter and you pay any retainer that may be required in the fee agreement or the engagement letter.

Your payment of the retainer must result in actual receipt of funds. The actual receipt of funds means the receipt of actual cash or the clearing of a negotiable instrument. For example, if you elect to pay any required retainer by check, the check must clear your bank before our firm can commence any action on your behalf. If you want our firm to represent you, please let us know so that an arrangement can be made for the signing of the fee agreement and the payment of any retainer. Our firm accepts PayPal, cash, checks, debit cards, and credit cards--MasterCard, Visa, and Discover Card.

For telephone consultation, you may contact us at 1-800-Ask Keen (1-800-275-5336) ext. 0332205 or 0333059 to obtain a pay per call advice.